Returns & Exchanges
We want you to love your BURGA accessories, but if you're not 100% satisfied, we offer a hassle-free 30-day return policy for all fashion products. Items must be in their original condition and packaging to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original BURGA packaging to ensure they are protected during transit and include all original inserts.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.